the challenge
A premium brand with a budget-looking site.
LOOV has been sourcing Nordic superfoods since 2008, but the site hadn't kept pace with the product. It looked dated, undermining the trust a premium, health-focused brand needs to earn. The brand guide was built for print and packaging, and its product-specific color coding didn't translate to a Shopify theme run by a small team.
The site also had a findability problem. Half of homepage visitors dropped off before reaching meaningful content, most product page visitors bailed after the main form, and users browsed the Shop All page without clicking into products. Long-form content like recipes and blog posts drove real traffic, but had no path back to commerce.






